Terms & Conditions

These terms cover your use of the Heat Pumps Leicester website. Using the site means you accept them. Installation work is carried out by one of our vetted partner installers under a separate contract between you and that installer.

Using This Site

The pages here describe air source heat pumps and related services in Leicestershire. They are general information. Nothing on this site is an offer, a contract, or a promise that any installer will perform work at a particular price.

Please use the site for its intended purpose. Do not attempt to disrupt it, copy it wholesale, scrape it, or submit false information through the form.

Estimates and pricing

Any prices or cost ranges shown on this site are planning figures based on typical projects. They are not quotes. Actual pricing depends on what the installer finds during a survey: access, condition, materials, consents, and the scope you approve. The written quotation you accept from the installer is what governs the work, and it replaces anything stated on this site.

No professional advice

Content on this site is not engineering, legal, insurance, or other professional advice. Every property is different and has to be seen in person. Always confirm details with your installer before committing.

Your Responsibilities

Contact and referral consent

When you tick the consent box on our form you agree that we may pass your details to up to three of our vetted partner installers, as described in our Partner & Referral Disclosure, and that we and they may contact you by phone, SMS, WhatsApp and email, including automated and AI-assisted calls and messages. You can withdraw consent at any time, free of charge, using the Stop Contact page, by replying STOP to any message, or by asking during a call. Our Privacy Policy explains how your data is handled.

Content, Links, and Liability

Intellectual property

The text, layout, and images on this site belong to Heat Pumps Leicester or are used with permission. You may share a link or print a page for your own use. Republishing the content elsewhere without written permission is not permitted.

Links to other sites

Where we link to another website, we do so because it may be useful. We do not control those sites and are not responsible for their content or their privacy practices.

Site availability and accuracy

We work to keep the site accurate and available, but we provide it "as is." Prices, service details, and coverage areas change. We are not liable for indirect or consequential losses arising from use of the site, and nothing here limits your statutory rights as a consumer or any warranty in your agreement with an installer. Partner installers are independent businesses; we are not responsible for their work, quotations or conduct.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may also bring proceedings there.

Changes

We may update these terms. The date at the top of the page shows the current version.

Who operates this site

This website is operated by Heat Pumps Leicester (heatpumpsleicester.uk). Email: hello@heatpumpsleicester.uk.

Questions about this page?

Email hello@heatpumpsleicester.uk or use our contact form. To stop us or our partner installers contacting you, use the Stop Contact page.